1. Acceptance of Donations

AJMAL Foundation gratefully accepts donations from individuals and organizations to support its charitable initiatives. Donations can be made online (via the website https://ajmalfoundation.com/) or through offline modes (bank transfers, cheques, etc.).

2. Use of Donations

All donations received will be utilized for the charitable purposes of AJMAL Foundation, as per the donor’s intent (if specified). The Foundation ensures transparency in fund allocation and may redirect donations to the most pressing needs if a specific project is fully funded.

3. Tax Exemption

Eligible donations may qualify for tax exemption under applicable laws. Donors will receive an official donation receipt for tax purposes upon request.

4. Refund Policy

AJMAL Foundation strives to process donations accurately. However, if a donor wishes to request a refund due to an error or other valid reasons, the following conditions apply:

a. Eligibility for Refund

• Refund requests must be made within 15 days of the donation date.

• The donor must provide:

  • Proof of donation (Donation ID for online transactions).

  • Amount, date, and mode of donation.

  • A written request stating the reason for the refund.

• If a tax receipt has been issued, the donor must return the original receipt.

b. Processing & Approval

• Refund requests will be reviewed, and AJMAL Foundation reserves the right to approve or decline them at its discretion.

• Refunds may take 7–30 days, depending on third-party processes (banks, payment gateways).

• If the refund is due to an error by AJMAL Foundation, the Foundation will bear the transaction costs. Otherwise, the donor may be responsible for associated fees.

c. Non-Refundable Cases

• Refunds may be declined if:

  • A tax exemption certificate has already been issued.

  • The donation has been utilized for its intended purpose.

  • The request is made after the 15-day window.

5. Privacy & Security

• Donor information is kept confidential and used only for donation processing and communication purposes.

• Secure payment gateways are used for online transactions to protect financial data.

6. Amendments

AJMAL Foundation reserves the right to modify this policy at any time. Donors are encouraged to review the policy periodically.

7. Contact for Refunds & Queries

For refund requests or donation-related inquiries, please contact:
Tel.: +91 3674 254786
Email: admin@ajmalfoundation.com
Address: Haji Mufassil Ali Complex, Hojai, Assam – 782435